Privacy policy

This notice is for joji.com.sg, operated by Joji Pte Ltd (Singapore). Last updated 19 October 2026.

It covers how we handle personal data when you use this website, submit a form, chat with Joii, email us, or WhatsApp us. It is written for the data we actually collect. It is not a copy of the 2019 stub.

What we collect

When you send the contact form, we collect the details you type: name, email, phone and company if you give them, the service you selected, and a description of what you need.

If you chat with Joii, the AI concierge on this site, we collect what you type in the chat, and any name, email, or phone number you give her. Her replies are written by AI.

The server, hosting logs, and security tools may also record technical data such as IP address, browser type, date and time, and the page you came from. If you arrived from an advertisement, the ad platform may record that you visited.

If you email hello@joji.com.sg, enquiry@joji.com.sg, or WhatsApp +65 9699 6927, we keep that conversation so we can reply and do the work.

We do not ask for NRIC, payment-card numbers, or passwords through these forms or the chat. Do not send them in the message box or type them into the chat.

Why we collect it

To reply to you, including in the chat. To see whether Joji is a fit. To quote, schedule, and deliver work. To keep a record of what was agreed. To protect the site from spam and abuse.

Legal basis under Singapore’s Personal Data Protection Act 2012: you gave us the information for that purpose, and we have a legitimate need to run the enquiry and the project.

Where it goes

  • This WordPress site, hosted with InterServer in the United States. Form entries are stored in WordPress (Flamingo) and emailed to Joji mailboxes.
  • Email via our InterServer mailbox. Enquiries currently go to hello@joji.com.sg, enquiry@joji.com.sg, and wyatt@joji.com.sg as needed.
  • Google reCAPTCHA on the forms, to block bots. Google receives the technical data that reCAPTCHA needs. Their privacy policy applies to that piece.
  • Joii, the chat on this site, is run by a third-party chat provider. What you type is processed by that provider and by the AI service it uses to write replies, and may be stored outside Singapore.
  • WhatsApp if you choose to message us there. Meta’s terms apply to that channel.

We do not sell your details. We do not pass them to other companies for their marketing. Staff, contractors, or tools working on your job may see what they need to see to do the work.

How long we keep it

Enquiry records and chat conversations are kept while we are talking to you, while a project is live, and afterwards as business records (quotes, invoices, what was built). You can ask us to delete an unused enquiry or a chat conversation. We may keep a minimal record where Singapore law or accounting requires it.

Your requests

You can ask what we hold, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to hello@joji.com.sg. We will reply.

Cookies and ads

The site needs cookies that make the page and forms work. If you came from Google Ads or similar, that platform may set its own cookies. You can block cookies in your browser; the site may then work less well.

Children

This site is for business enquiries. We do not knowingly collect data from children.

Changes

If this notice changes in a material way, we will update this page and the date above.

Contact

Joji Pte Ltd
Email: hello@joji.com.sg
WhatsApp: +65 9699 6927

This page is an operating notice, not legal advice. Have the wording checked if you need a formal PDPA opinion.