Who this is for
The shop is open. The site is not. Google says hacked. A plugin update white-screened Monday morning. You do not want a lecture. You want it working, then a watch so you are not paying for the same mess twice.
Repair — one incident
- Debug & repair — $500. Broken, not compromised: white screen, plugin clash, form dead, SSL mess. One site, one incident.
- Malware / hack cleanup — $800. Remove the malware, close the hole, restore what we can. One site, one incident.
100% upfront. WordPress first. Other stacks quoted. If the site is toast, that is a rebuild — see website design.
Protection — ongoing
Website protection — $200/mo. 3-month cycle, $600 upfront. Install included.
- File integrity watch — we know when a file appears, changes, or does not belong
- Malware signatures on what changed, plus a deep sweep when we need to hunt
- Email when it is critical or suspicious — then we act
- Scheduled scans. Not a night desk pretending to be a security company
This is not a guarantee you will never be hacked. It is a watch, and a human in Singapore when the watch fires.
What it is not
- 24/7 staffing. Scans on a schedule. Critical hits email immediately
- The Design Retainer's website updates (copy, graphics, new pages)
- Hosting or domain
- A police report or a court-ready forensic pack unless we quote that separately
FAQ
Is this 24/7 monitoring?
No. We scan on a schedule. Critical and suspicious findings email us immediately. We do not sit a night shift. If someone sold you 24/7 for a few hundred a month, that is a dashboard, not a person.
My site is hacked. How fast?
WhatsApp +65 9699 6927. Cleanup is $800 for one WordPress site, one incident, 100% upfront. We start when that is in. A dead shopfront is not a 6-week project unless the site has to be rebuilt.
Do I need protection after cleanup?
If you skip it, you are betting the same hole stays closed. Most people who pay $800 once do not want to pay it again. Protection is $200/mo.
Is this only WordPress?
The watch is built for WordPress. Repair on other stacks is quoted. Do not assume the $500 / $800 numbers until we have seen it.
I already pay for Design Retainer. Is this included?
No. Design Retainer is updates — pages, graphics, print. Repair is when the site is broken or compromised. Protection is the file watch. Separate jobs.